Team Leader - Masterpiece Cafe

Are you looking for the best place to work?  Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!

Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members?  ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!

ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors.  ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship,  and stewardship are key elements of every thing we do!

We are hiring a Team Lead  for our growing team! The Team Leader of the Masterpiece Kitchen & Café remains responsible for the day-to-day operations. We are looking for a qualified team leader to manage our kitchen and wait staff in direct coordination with the Eastern Region Enterprise Manager. You will be responsible for supervising, managing, and working alongside team members on a daily basis. This position requires excellent communication skills, the ability to handle problems as they arise and leading by example to engage the entire staff to achieve goals. Key Responsibilities:

• Assist Eastern Region Enterprise Manager in all aspects of business operations.
• Organizing schedules, keeping track of employees’ hours and recording payroll data.
•   Support or oversee all inventory affairs regarding the restaurant.
• Maintaining safety and food quality standards.
• Benchmark event success and format necessary plans for improvement.
•  Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance
• Quantify, record and project gross revenue; as well as effectively work with the sales and marketing teams to ensure financial/commerce goals are met.
•   Follow policies, procedures and processes for interfacing between Enterprises and all ARC-related entities.
•  Maintain a respectful relationship with employees, interns and persons served/clients.
•  Display a professional disposition towards fellow staff, as well as maintain confidentiality for necessary business matters.
•  Maintain a positive working relationship with Addiction Recovery Care/Odyssey, Inc. staff as well as customers and clients alike.
•  Immediately inform the supervisor of policy and/or personnel issues as they arise.
• Protect the privacy of all staff and persons served/client information in accordance with Addiction Recovery Care Center/Odyssey, Inc.’s privacy policies, procedures and practices – as required by federal and state law and in accordance with general principles of professionalism as a healthcare provider.

Key Experience and Education Needed:

• High School diploma or equivalent
• ServeSafe Certification (or inclination to immediately receive certification upon hire)
• Basic computer skills – Proficiency in Microsoft Office

Other Qualifications to be Considered:

• Knowledge and competency in problem-solving, stress management, professional ethics and team building.
• Flexibility and willingness to adapt to schedule changes; as well as the embodiment to accept job responsibilities not fully depicted within this job description albeit necessary according to management’s discretion and/or task at hand.
• Ability to lift and carry up to 40 lbs.
• Ability to project sales and work with sales and marketing teams to achieve foreordained goals.

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life’s needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.

Come join the ARC team and transform lives anchored in strong family relationships, social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model while being your B.E.S.T.!

Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.